You have choices when it comes to who will maintain your computer equipment.
The original equipment manufacturer (OEM) would have you think they’re the only choice, but that is simply not true. In fact, studies have shown theirs to be far more expensive than other options.
The reseller you purchased your equipment through may still offer maintenance services, but its not their primary business and many are no longer offering it.
There are many companies for whom computer maintenance is their primary business, in fact their only business. OEMs refer to them as “third-party maintenance” providers, but they are fully trained and certified to provide the needed services for several OEMs. The challenge here is finding one that is located wherever you have facilities, and that services everything you have in your environment.
Now, there’s a solution to that challenge offering you complete coverage for whatever you have installed wherever it’s located. A complete, comprehensive alternative to OEM maintenance. Read on!
How Do I Decide?
The best way to make your decision as to where you will obtain your computer maintenance services, it’s best to break it down into three basic issues: Money, Politics, and Sex.
Money – No matter where you obtain your computer maintenance, you’ll have to be able to budget for it. Some choices may simply be too expensive. You can quickly eliminate several choices simply by pricing them.
Politics – For every OEM you include in your installed base you need to provide maintenance services. Each one requires separate support, and you may need to provide special configuration or middleware to get everything working together. Ultimately, you need to decide which OEMs you’re going to support, and which you’re not.
Sex – The best way to explain how sex figures into this decision-making process, we turn to a quote from famed sex therapist, Dr. Ruth Westheimer:
“Of course, when it comes down to it, you can certainly do it yourself… but it’s so much more satisfying when you do it with a creative partner!!”
AOM – The Alternative to OEM Maintenance, wants to be your creative partner!
AOM makes a world of qualified resources available to you through one simple, easily-accessible portal. You simply place your service requests on the portal and AOM identifies the best possible resources to deliver the required services. Every service event is constantly tracked from receipt to completion with full reporting back to you.